Faq
Who are WeGo Tours trips for?
Our trips are for students, expats, families, and anyone who wants to explore Europe in a fun and easy way. Our tours are suitable for travelers aged 3 to 55 years. Travelers above 55 are welcome when traveling with a younger companion.
What is the minimum age to join a WeGo Tours trip?
The minimum age to join is 3 years and the maxium 55 years. Travelers above 55 are welcome when traveling with a younger companion.
Is the coach comfortable?
Yes. We use comfortable long-distance touring coaches equipped with air conditioning and an emergency onboard washroom.
Where do WeGo Tours trips depart from?
WeGo Tours trips depart from multiple pick-up locations in the Netherlands, Belgium, and Germany. The exact pick-up points are always listed on the specific tour page.
How is seat allocation arranged?
Seats are assigned in order of booking with minor changes. Seat preferences cannot be requested. This also applies in cases of medical reasons, children, or elderly passengers. Only travelers who book priority front seats are guaranteed specific seating.
What happens if WeGo Tours cancels a trip?
If WeGo Tours cancels a trip, a full refund is issued within 7 working days.
What language are the trips conducted in?
All trips are conducted in English.
Is WeGo Tours part of Ishaan Tours?
Yes. WeGo Tours is part of Ishaan Tours, a Netherlands-based tour operator with years of experience in coach travel across Europe.
Is food included during the trip?
Food and drinks are not included unless mentioned on the tour page.
Can I cancel or change my booking?
Cancellation and changes are subject to our Terms & Conditions.
Are activities and entrance tickets included?
Activities and tickets are not included, unless clearly stated on the tour page.
Does the coach have Wi-Fi?
Not all coaches are equipped with Wi-Fi. Wi-Fi availability cannot be guaranteed.
Does the coach have a washroom?
Yes. Our coaches have an onboard washroom for emergency use only.
I’m running late, can the coach wait?
No. The coach will not wait. Requests to delay departure will be denied. You may travel to the next departure point at your own expense. Please arrive at least 20 minutes before departure to avoid this situation.
I missed the coach — can I get a refund?
No. If you miss the coach, no refund will be provided.
How much time before departure should I be at the pick-up point?
Please arrive at least 20 minutes before departure. The coach will not wait and any request to delay departure will be denied. Arriving early helps ensure a smooth and stress-free start to your trip.